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About HavenNest

Inviting, modern, nurturing – learn how we create warm, happy family homes across the UK.

Our Story and Mission

HavenNest was founded with a simple belief: every family deserves a home that feels secure, welcoming, and truly comforting. With years of experience in home energy, interior comfort, and family finance, we saw a need for holistic support that puts families at the centre. Whether it's reducing energy use or building healthy financial habits, we measure our success in happier, healthier households.

"Bringing warmth and comfort to every family home"

We stand by our tagline because it's at the heart of everything we do – empowering families through practical solutions and expert care.

Our Values

  • Empathy: We listen first, tailoring our solutions to your family's lifestyle.
  • Integrity: Our advice is honest, practical, and always in your best interest.
  • Expertise: Our team stays ahead with ongoing training and industry-leading knowledge.
  • Reliability: We’re here when you need us – your home and wellbeing matter most.

Meet the Team

Lucy Gray – Founder & Comfort Specialist

Lucy’s passion for nurturing homes led her to establish HavenNest. Her background in home comfort design and deep care for families shape every service we offer.

Omar Hussain – Energy Advisor

Omar brings over a decade of sustainable home consulting, ensuring every client maximises efficiency without sacrificing comfort.

Emma Carroll – Family Finance Expert

Emma’s interactive workshops and tailored plans help families turn financial goals into everyday reality, with warmth and clarity in every step.

James Li – Installation & Smart Home Specialist

James ensures every technology upgrade is seamless, secure, and enhances the real-life comfort of our clients’ homes.